Shipping

Free standard delivery on orders over 150 chf, no code needed. *T&Cs apply

Christmas Delivery: Order by Dec 16th for delivery in time for Christmas*. 

*Delivery timeframes not guaranteed and can be delayed due to unforeseen circumstances.

 

Allow up to 3 working days for delivery dispatch. You will receive a dispatch email once completed.

Track your Order here, or use the tracking link emailed to you so you can follow the progress of the order to your door. If you have any specific questions relating to your order, please submit an enquiry to our customer service team here.

 

 

 

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

These sometimes go into the spam/junk folders so please check this first and if you still do not have it, please submit an enquiry to our customer service team here and they will be able to help locate your tracking details.

My tracking number isn’t working, what shall I do?

Please allow 24 hours for your tracking number to activate as the number may not be valid until your order is picked up by the courier. If it's still not working, please submit an enquiry to our customer service team here.