Customers of Erewhon Lifestyle Collective can enrol as members of the Adanola Rewards Club; Create an account at Adanola x Erewhon Lifestyle Collective. If you have an existing adanola.com account, please reach out to Customer Service.

You can check your points balance, Tier status and access other perks and benefits by visiting the rewards page in your adanola.com account or by logging in at Adanola Rewards Club.

You may only join the Club with one adanola.com account. If you have multiple adanola.com accounts under your name and/or email address, please contact our Customer Service to resolve.

You earn 200 points for enrolling into Adanola Rewards Club, 200 points for signing up to newsletter mailing list, and 200 points for submitting your birthday.

You can also earn points for purchases, earning 5 points for every £1, $1 or €1 spent. Details on all the ways you can earn points is set out here. Note there is no limit on the points you can earn, but all points will expire after 12 months of inactivity.

It's easy to exchange your points for Adanola rewards. This is done via the rewards page in your adanola.com account which will show any available points and rewards or at checkout directly. Click the "redeem" button at the bottom of the page to turn your points into various Adanola rewards, including vouchers. Any rewards claimed will be listed in the "rewards history" tab in your adanola.com account.

The below table sets out the number of points you need to achieve before you can redeem a reward voucher for money off your order (there is no minimum spend). These vouchers are one time use, non-transferable, non-combinable and are valid for one year from the date you receive your voucher.

If you add your birthday to your Adanola account, you will receive a 20% off voucher 1 week before your birthday. This voucher is valid for 2 weeks, on a single transaction, with no minimum spend. This is non-transferable, non-combinable.

To receive this voucher, you must register your birthdate a minimum of 30 days prior to your birthday. If your birthday falls between the time, you registered and the 30 day waiting period, you will be skipped for that calendar year. If your birthday has passed in the current calendar year, you can register it in your account any time, however you will receive your voucher on your birthday in the following calendar year.

Once signed up to Adanola emails, you will be sent a code for a free tote bag via email. The free tote bag, to the value of $49, needs to be added to cart, and the code applied at checkout on orders over $100, this cannot be used in conjunction with any other promotional codes. This promotion can only be added to your first order.

Once signed up to Adanola emails, a 15% off code will be sent to you via email, this code cannot be used in conjunction with any other promotional codes. Your 15% off code has no minimum spend, must be applied at checkout and will only be redeemable once.

If you have not earned points on your purchase, you should first check if you were logged into your Adanola account and haven’t mistakenly checked out as a guest. You must be logged into your account to earn rewards points and must redeem any rewards before you complete checkout.

Please note, points can take up to 14 days to show on your account.

Points can also be added retrospectively to your account if an account is created less than 30 days since your last purchase. Please contact Customer Service if you need help with this or if you have checked out as a guest by mistake. If you return or cancel your purchase for any reason, any points gained as result of purchase will be deducted from your balance.

You will receive an email from our Customer Service 1 hour before a collection launch time. To access the collection, you must be logged in to your account to view. If you are unsubscribed from emails, you will not receive this email. Early access is only available on main collection launches and not capsule collections, Adanola reserve the right to remove early access at any time.

If you do not wish to be contacted by Adanola about the Adanola Rewards Club, please contact dataprotection@adanola.com.

We can remove any Adanola Rewards Club member, and terminate your Adanola account, if we reasonably suspect that someone's activity to achieve points and/or Tier status is fraudulent or and abuse of these terms.

https://adanola.com/pages/contactYour points will be automatically adjusted for any products you do not wish to keep and will be shown in the "rewards history" tab. Please contact our Customer Service if you need help with any order returns or cancellations.

You can return an order even if you redeemed rewards points for a discount. If you return the entire order, you will be refunded the amount spent after the discount was applied. Any points used to redeem the discount will be automatically credited into your rewards account.

Your points will expire after 1 year of inactivity (for example, you have not placed any orders or redeemed any points).

We will contact you via email prior to this to remind you.