Return + exchanges

 

 

We gladly accept returns within 30 days of the order being delivered to the customer. Please complete a returns form here: adanola.myreturnscenter.com and we will get back to you asap!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be worn, washed or altered in any way.

Returns will not be accepted if the original swing tag has been cut off.

We reserve the right to refuse returns that are shipped after the 30-day grace period has expired or for items that are not returned to us in their original condition.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Please allow 10 working days for UK returns to be processed. Please allow 10 — 21 days for International returns to be processed.

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