Shipping

Use code FREESHIP for free 48 hour UK delivery on orders over £75 

Allow up to 3 working days for delivery dispatch. You will receive a dispatch email once completed.

Track your Order here, or use the tracking link emailed to you so you can follow the progress of the order to your door. If you have any specific questions relating to your order, please submit an enquiry to our customer service team here.

Please note, delivery timeframes not guaranteed and can be delayed due to unforeseen circumstances.

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

These sometimes go into the spam/junk folders so please check this first and if you still do not have it, please submit an enquiry to our customer service team here, who will be able to help locate your tracking details.

My tracking number isn’t working, what shall I do?

Please allow 24 hours for your tracking number to activate as the number may not be valid until your order is picked up by the courier. If it's still not working, please submit an enquiry to our customer service team here.

UK ONLY - I ordered with Next Day Delivery and my order hasn't arrived in time, what shall I do?

Orders placed with Royal Mail Express & DPD, are delivered next day if ordered before 8pm, Monday to Friday. Delivery days are from Tuesday to Saturday. Any orders placed Saturday & Sunday will not be shipped until the following Tuesday.

Postcode restrictions apply to the following areas, and your order may not be arrive next day:

AB, BT, DD9,10,11, DG5-9, FK17-21, GY, HS, IM, IV, JE, KA27-30, KW, KY10, 14-16, PA20-38, 41-49, 60-78, 80, PH5-9, 11-13, 15-26, 30-50, PO30-41, TD5, TD15, TR21-25, ZE

If your order still hasn't arrived, please submit an enquiry to our customer service team here.