Terms + conditions

 

 

PRE SALE

All pre-sale orders made on or after Friday 16th February will be dispatched on the official launch date of Monday 26th February. All styles that are not in the Core Collection and are purchased in the same order as pre-sale will be dispatched at the same time. Order delivery time will start from dispatch date of 26th February. 

General


Email: hello@adanola.com

Your acceptance of the Terms and Conditions is given when you make a purchase from the Adanola website. It is important to read these Terms and Conditions carefully before buying goods from our website.

By using the Adanola web services you are agreeing to all of the Terms and conditions stated, which may be updated from time to time. It is important you read the terms to take notice of any changes made.

We will endeavor to make sure that all information on our website is accurate and correct at all times and will try to resolve all information errors on the website as soon as reasonably possible.

If you have any questions about the Terms or website, please email us at: hello@adanola.com

Placing an order 

Remember to check your account and delivery information to ensure everything is correct before submitting your order as we may not be able to amend it!
When you submit an order, we will send you an email acknowledging receipt of your order. This does not mean that we have accepted your order. Only when your order has been shipped the order has been accepted.
You will also receive a shipping confirmation email once this has taken place. If we are unable to supply you with a product, we will inform you of this in email and offer you an alternative if applicable. 

Our right to reject or cancel your order

Fulfillment of all orders on the Website is subject to availability. We explicitly reserve the right not to accept your order for any of the following reasons:
— The product is not available / in stock
— Your billing information is not correct or not verifiable
— Your order is flagged up by our security systems as an unusual order or an order susceptible to fraud
— We have reason to believe that you are a selling our products with no prior agreement to do so
— We could not deliver to the address provided by you Due to an Event Outside Our Control
— In the event of misspelling, pricing or other errors or mistakes in the website information

Data Check: We may run some checks on your details before we ship your order. These checks may include verifying your address and checking for fraud. There are automated processes in place to filter out any suspicious orders which may be fraudulent. All fraudulent orders will be investigated and prosecuted if necessary.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments: hello@adanola.com

INTELLECTUAL PROPERTY RIGHTS

Adanola owns all intellectual property rights in the website and in the material published on it. These works are protected by copyright laws worldwide.

 

 

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