Shipping

Free Fedex Standard delivery on orders over $150, and Free Express delivery on orders over $200*. *T&Cs apply

Holiday Delivery: Order by Dec 16th for delivery in time for the Holidays*. 

*Delivery timeframes not guaranteed and can be delayed due to unforeseen circumstances.

 

Allow up to 3 working days for delivery dispatch. You will receive a dispatch email once completed.

Track your Order here, or use the tracking link emailed to you so you can follow the progress of the order to your door. If you have any specific questions relating to your order, please submit an enquiry to our customer service team here.

 

 

Please note, all orders above USD $800 will be subject to import duties. For more information, please check with the US Customs and Border Protection Department however all duties will be calculated and payable at checkout and there should be no additional costs upon delivery.

 

Please note, all import duties, customs charges, taxes and admin fees (if applicable) will be the responsibility of the customer should goods be ordered from our website for delivery outside the UK. These costs cannot be predicted and are outside of our control.

 

I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

These sometimes go into the spam/junk folders so please check this first and if you still do not have it, please submit an enquiry to our customer service team here and they will be able to help locate your tracking details.

My tracking number isn’t working, what shall I do?

Please allow 24 hours for your tracking number to activate as the number may not be valid until your order is picked up by the courier. If it's still not working, please submit an enquiry to our customer service team here.